PAYMENT PROCEDURE AND CANCELLATION POLICY
  1. 50% Deposit is required immediately after the accepting of the quotation and booking confirmation.

  2. Bookings that are not confirmed with a 50% deposit within 3 (three) working days will be cancelled and the accommodation will then become available for other bookings.

  3. All bookings cancelled less than 2 (two) weeks prior to the booking date will forfeit the full deposit amount.

  4. Should the stay be shortened for whatever reason, or guests do not arrive NO REFUNDS will be done.  100% Cancellation Fee applies.

  5. Full payment is required no less than 30 (thirty) days prior to arrival.

  6. Cancellation fee 30 days or more prior to arrival date will not be charged.

  7. 14 – 29 Days prior to arrival date 50% of the deposit will be charged.

  8. Less than 14 days the deposit will not be refunded.

CHILDREN UNDER 12 PRICES ON APPLICATION.

 

PLEASE NOTE :

  • Guests enter all these premises at their own risk.  JW Integrity Tours excludes all liability for any death, injuries or damages which may be suffered due to any reason whatsoever.

  • Due to the exchange rate fluctuation of the Rand (ZAR) prices may increase without prior notice.

  • We do not charge a Tourism Levy.

COVID 19 CONSIDERATIONS :

  1. These are Vaccinated Tours.  By booking these tours you are confirming that you have received a full COVID 19 Vaccination.  In the case of contracting COVID 19 - NO REFUNDS ARE ISSUED.

  2. We urge Clients to postpone rather than cancel as we do not refund the full price of the booking.

  3. All Cancellations and or Postponements must be made in writing and agreed upon between the Client and JW Integrity Tours.

  4. We are NOT LIABLE to refund the cost of the Tour in cases of Denied Entry into a Country for whatever reason.

  5. It is the Sole Responsibility of the Client to obtain Documents, Visas required for entry including Legal Documents, a Valid Passport that has at least 2 (two) Blank Pages and that does not expire withing 6 (six) months of your Date of Departure.

  6. Travel and Medical Insurance against CANCELLATION, FLIGHT DELAY, LOSS OF BAGGAGE, MEDICAL EXPENSES including other remains the responsibility of the Client.

 

CHILDREN ENTRY REQUIREMENT :

There are strict regulations that govern children under the age of 18 travelling through South African Ports of Entry.  It is the responsibility of Clients to ensure, prior to travelling that the Correct Legal Documents and Birth Certificates and/or Passports are obtained.

 

PAYMENT METHODS :

Pay PAL

Visa and Mastercard Credit Cards

Pay PAL Link on Application